FAQ for Redemption

 

What is the lead time for redemption?
Minimum 1 Day (24hrs). Please redeem 01 day in advance to ensure stock is available. Do select the store and timing for collection.

What are your collection timings at the outlet?

Jalan Besar Outlet
11am-8pm (Last Collection at 8pm) Closed on Tuesdays.

Tampines Mall Outlet
11am – 8pm (Last Collection at 8pm) Open Everyday!

Bugis Junction Outlet
11am – 8pm (Last Collection at 8pm) Open Everyday!

Takashimaya Outlet
11am – 8pm (Last Collection at 8pm) Open Everyday!

Joo Chiat (self collection point only)
10am – 5pm (Last collection at 5pm) Open everyday!

 

Can someone collect my order on my behalf?

Yes, the person has to provide the order reference and the name of the policy holder upon collection.

Is your bakery halal-certified?
Yes, we are a MUIS halal – certified bakery. In addition, we are also a SFA and SG-Clean certified premise.

I have nut allergy, which flavour should I avoid?
For cupcakes, avoid milo-tella

Available Flavours?
Kindly note that flavours are subjected to availability in stores.

Can I change the date of collection after confirmation?
Kindly note that no further amendments allowed upon order confirmation.